Medical Scheduler - Cook County

Department: Cook County Hospital Call Center
Type of position: Full-time
Schedule:
Location: Chicago, IL

JOB TITLE:                 Medical Scheduler 

DEPARTMENT:           Cook County Hospital Call Center

REPORTS TO:            Assistant Director, Call Center Operations                  

STATUS:                     Full-Time, Hourly

SCHEDULE:                Hours of Operation:  M-F 8 a.m. to 5 p.m.

LOCATION:                 Central Office - 1850 W. Roosevelt Rd.

DATE REVIEWED:               5/2/2017

 

STATEMENT OF PURPOSE: 

The Medical Scheduler will be responsible for providing a world class patient and family centered experience across the continuum that contributes to the customer satisfaction /retention, exceptional quality /value, and financial health in a high performance contact center environment. This position requires high quality customer service assistance when responding to inquiries pertaining to a variety of clinics affiliated with the John H. Stroger Hospital of Cook County. Medical Schedulers will be responsible for scheduling appointments for Cook County Hospital, utilizing all available informational tools and websites.

 

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

 

QUALIFICATIONS:

 

The Chicago   Lighthouse for People Who Are Blind or Visually Impaired is an Equal   Opportunity Employer in full compliance with local, state, and federal Civil   Rights & Affirmative Action laws.   The Chicago Lighthouse maintains a strong policy of accommodation and   a consistent practice of employing qualified individuals with disabilities. 

 

To apply online visit:   www.chicagolighthouse.org/careers 

 

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