IDFPR Call Center Agent

Department: Illinois Department Financial Professional Regulation Call Center
Type of position: Full-time
Schedule:
Location: Chicago, IL

JOB TITLE:                 Call Center Agent 

DEPARTMENT:          IDFPR Call Center

REPORTS TO:            Supervisor, Call Center                              

STATUS:                     Full-Time, Hourly

SCHEDULE:                Hours of Operation M-F 8:30 am to 5:00 pm

LOCATION:                 Central Office

  

 

STATEMENT OF PURPOSE:  To provide the highest level of customer service to members and to the public as it relates to the established procedures set forth by the Illinois Department of Financial and Professional Regulation (IDFPR). Answer telephones, provide answers to routine questions, and assist with application process and renewals for licensees across all categories of licenses.  

 

 

 

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

 

 

Qualifications:

 

 

                                                                                                                  

The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities.

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